SALES TO END USERS ONLY

RETURN & REFUND POLICY

If you are not satisfied with your purchase, please call 903-663-2115 for a Return Authorization number (RA#) request within 30 business days of the receipt of the product. If the item is returned unused with all original tags attached in the original manufacturers packaging, we will exchange it or offer you a refund based on your original method of payment. All refunds are subject to a 25% restocking fee.  The product must be returned to Woolley G's Bike and Fitness within 10 business days of the issuance of the RA#.

*All returned products must be packed in the original, unmarked packaging including any accessories, manuals, and registration forms that shipped with the product.

NON-Woolley G's Bike and Fitness BRANDED/THIRD-PARTY PRODUCTS

If you discover what you believe is a product defect for any third-party product, please contact the manufacturer directly for information regarding the manufacturer´s warranty. If you need assistance with your process, please feel free to email us at the following address woolleygs@sbcglobal.net.

Note: Products sold through this web site that do not bear the Woolley G's Bike and Fitness brand name are serviced and supported exclusively by their manufacturers in accordance with their terms and conditions packaged with the products.

PROOF OF PURCHASE

Woolley G's Bike and Fitness will send you a confirmation of your order via email if you have included an email address with your order.

PAYMENT METHODS

Credit Card

At the time your order is placed, Woolley G's Bike and Fitness obtains a pre-approval from the credit card company for the amount of the order. Credit card billing occurs when your order ships.

Woolley G's Bike and Fitness accepts Visa, MasterCard, American Express, and Discover cards.

- Debit cards and check cards have daily spending limits that may substantially delay the processing of your order.

SHIPPING OPTIONS

Woolley G's Bike and Fitness offers the following shipping options.

Overnight Delivery: For an additional charge, we offer this expedited shipping option on most of our products. Products shipped prior to carrier cutoff, via overnight service are normally delivered by 3:00 p.m. local time one business day after shipment. Overnight delivery is not available for orders shipping to Alaska and Hawaii.

Two-Day Delivery: For an additional charge, we offer this expedited shipping option on most of our products. Products shipped prior to carrier cutoff, via two-day service are normally delivered by 4:30 p.m. local time two business days after shipment.

Ground Shipping: Products shipped via ground service are normally delivered two to five business days after shipment.

Shipping Details

The estimated shipment date on your order is based on product availability, payment processing time, and warehouse processing time and does not include transit time. Payment processing will not begin until we receive all the information we need and full payment (or a full authorization, in the case of credit card).

Orders placed on the weekend or on a holiday will not begin payment processing until the next business day.

Same Day Shipping: Orders for In-stock items eligible for same day shipping must be received before 12pm (PST), pending payment processing. Orders placed on the weekend or on a holiday will not begin payment processing until the next business day. Unanticipated changes in supply can affect product availability.

PRICES

Woolley G's Bike and Fitness strives to offer you competitive prices on our product that is offered. Your total order price will include the price of the product (on the day of shipping) plus any shipping charges. Woolley G's Bike and Fitness reserves the right to change prices for products at any time.

OTHER TERMS AND CONDITIONS

• Woolley G's Bike and Fitness is not responsible for typographic errors.

• Woolley G's Bike and Fitness reserves the right to change the terms and conditions of sale at any time.

• No employee of Woolley G's Bike and Fitness has the authority to vary any of the Woolley G's Bike and Fitness policies or the terms and conditions governing any sale.